Many years ago, when I (Heidi) had a real job I worked in Human Resources Management. I recall a companywide meeting once where the HR team was accused of not being human, only having resources. When I heard this, I started to understand that our job is a very administration based one, for the people who work for us. If we were focusing on the admin and missing the people, we were missing a great deal of our role for the company, not to mention job satisfaction for the people on my team.
Unfortunately, this was well before I was trained and skilled in NLP. Now, however, I get the opportunity to train, consult and coach HR professionals – and the most common topic or theme – communication, interpersonal relationships, managing and motivating, recruiting and getting the human back into the resources.
As an HR professional, you will know the diversity of your role and the impact you can have on your company – both positively and negatively. As a cost centre for most companies, you may not always have the financial or time support from other departments to access the resources you need to promote positive change and wellbeing for the company. However, as a person and a person of influence, you can make a positive and proactive change, starting just with you and the HR team.
The most impact you will be able to have with your NLP skills in human resources is in communication, change management and recruitment.
A foundational element of NLP is communication and understanding how each person has their individual communication preferences, filters and beliefs. When you are able to identify these factors, you have more ability to get your message across with ease. The NLP communication skills take into account verbal, non-verbal and written communication – allowing you to be a better communicator across all mediums of communication.
A lot of people don’t like change because it contains a large element of uncertainty and ambiguity. From your NLP training, you will learn how people filter information through their psychological makeup, and you will then be more effective at helping facilitate change while leading people through the change in different ways. For example, a person may not like change but will adapt to it better having some certainty about the change process. Another person may get overwhelmed with the details of the change so more of a big picture approach may be needed.
Finally, recruitment is a key aspect of many HR departments. Unfortunately, too much of the recruitment is being outsourced these days which can create a communication gap. However, if your role still works with recruitment, there are amazing tools that can be used to better ensure the right candidate is securing your jobs. You will learn dynamic tools like building rapport, watching eye accessing cues to identify where people are accessing stored memories from, questioning techniques that will allow you to go below the surface to gain a better understanding about the candidates unconscious processing, values-based interviewing to find out what truly is important to a person for career success and most importantly – you will be able to work with managers to identify what psychological mindsets are required for success and profile candidates according to the needs of the role and company.
Personally, you will also benefit from learning NLP. All of the skills and tools that you’ll learn can be easily applied in your own personal life as well in the business world. When you can step into NLP as a personal growth tool you will also learn how to better communicate and manage yourself.
Isn’t it time to put the human back into your resources and get the most job satisfaction and the best results you can for yourself, your team and your company?